Privacy Policy

Last Updated: January 6, 2025

Frugal Apps ("we," "our," or "us") operates the LockCodeTracker mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

IMPORTANT: This is a template privacy policy. Please have your attorney review and customize this document to ensure it complies with all applicable laws and accurately reflects your actual data practices.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using the Service, including:

• Account Information: Name, email address, password (encrypted), and phone number
• Property Information: Property addresses, names, descriptions, and photos you upload
• Lock Code Information: Lock codes, access instructions, and related notes
• User Assignments: Information about which users have access to which properties
• Communication Data: Messages and correspondence with our support team

1.2 Information Automatically Collected

When you use the Service, we may automatically collect:

• Usage Data: Information about how you interact with the Service, including features used and actions taken
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Log Data: IP address, access times, browser type, and pages viewed
• Location Data: Approximate location based on IP address (precise location only with your permission)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Store and organize your property and lock code information
• Enable collaboration features and user assignments
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

3. How We Share Your Information

3.1 With Other Users

When you assign properties or lock codes to team members, those users will have access to the information you've shared based on their assigned role and permissions.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and storage providers (Firebase/Google Cloud)
• Authentication services
• Analytics providers
• Customer support tools
• Payment processors (for Pro subscriptions)

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication using Firebase Authentication
• Role-based access controls
• Regular security assessments and updates
• Audit logging of sensitive operations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. You may delete your account at any time, and we will delete your information within 90 days of account deletion, except where we are required to retain it for legal purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Withdrawal of Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at support@lockcodetracker.com.

7. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in all jurisdictions.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or in-app notification.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt-out of the sale of personal information (Note: We do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 6 above. Our legal basis for processing your information includes:

• Contract: Processing necessary to provide the Service
• Consent: Where you have given consent for specific processing
• Legitimate Interests: For fraud prevention, security, and improving our Service
• Legal Obligations: Where required by law

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Frugal Apps
Email: support@lockcodetracker.com

Legal Notice: This privacy policy is a template and should be reviewed and customized by a qualified attorney to ensure compliance with all applicable laws and regulations, including but not limited to GDPR, CCPA, and other privacy laws. This template is provided for informational purposes only and does not constitute legal advice.